Quick Answer: How Do I Cancel My Telkom Subscription?

How much does it cost to cancel a Telkom contract?

Telkom said in the event that a customer requests the termination of a contract within the contract tenure (during the 24/36-month contract period), an administration amount of R800 is charged..

How do I check my Telkom subscriptions?

Log into the Telkom App, go to My product, click or tap Subscriptions, and select Content Services.

What happens when my Telkom contract expires?

Just ignore the phone calls and your contract will go over to month to month and you will be charged the same amount, just remember Telkom is always months behind so in most cases they will most likely just keep it on the contract it’s currently on and keep charging your per month, even if you cancel your contract they …

How do you cancel a phone contract?

Cancel phone contract by text Under the system, you just need to send a free text message to your provider stating you wish to leave. The provider will then send a text back with a unique code and any other related information to closing your account like termination charges and outstanding handset costs.

How do I contact Telkom?

Select the department you want to talk to below:081180. Free from your Telkom Mobile Phone.For Sales 10213 For Service 10210. Free from your Telkom Landline.For Sales 10213. Free from your Telkom Landline.10214. Free from your Telkom Landline.

What bank does Telkom use?

At any branch of the following banks: ABSA, FNB, Nedbank, or Standard Bank. You can also pay at the ATM. In order to make use of this service, select Telkom from the beneficiary list supplied by your bank.

What is Telkom DSL?

Telkom DSL data is premium uncapped and unshaped data with no fair usage policy, ideal for home users with large bandwidth requirements. Telkom DSL also has low latency which is perfect for gaming, voice and video streaming applications.

Can Telkom blacklist you?

Cancellation process Telkom has measures in place to deal with non-payment from contract customers, one of which is to blacklist a customer with the credit bureaus if they have not paid their monthly instalments. … “If we are not sure, customers receive the benefit of the doubt and are excluded.”

How do I cancel my Telkom monthly subscription?

Once you are logged in to your Telkom profile, select Manage Accounts and click on the applicable account, then select Cancel. Fill in the required fields. You can select multiple services at once.

Can I cancel my Telkom contract early?

Subscribers interested in terminating their contracts can now access the cancellation form Telkom at the official website, under My Profile where already registered users can log in. Fill out the required details in this Telkom customer cancellation form, and then submit to confirm the cancellation request.

Can you change your Telkom contract?

Your Telkom LTE contract can only be upgraded or downgraded after 3 consecutive months of your LTE being active and having had successful billing. To upgrade/downgrade, contact Telkom directly.

Is Telkom discontinuing landlines?

Telkom is migrating customers from copper to wireless – with fixed-line prepaid discontinued in August. … “Based on the success of the upgrades, Telkom is now ready to discontinue its legacy copper-based fixed line prepaid service platform and will do so with effect from 1 August 2019.”

Where can I complain about Telkom?

If you experience a problem with your Telkom service, call 10212 or for account enquiries call 10210. Ask the agent for a reference number. In those unfortunate instances where a problem arises, Telkom will follow the procedures outlined in this section in attempting to resolve your complaint expeditiously.

How long does it take to cancel a Telkom account?

All cancellation requests have a standard 30 days’ cancellation notice period. Your final bill will be generated approximately 60 days from date of submission of the request.

How do I cancel my Internet service?

How to Switch or Cancel Internet and Cable ServiceCheck your contract for early termination fees to ensure that you don’t get hit with any unexpected charges.Log into your account online and see if you can cancel digitally.If that’s not an option, call the helpline and ask for the cancellation department.More items…•

Can I cancel my home phone and still have Internet?

If you have DSL (digital subscriber line), cable, satellite or wireless Internet service, you can cancel your land line phone service at any time. The land line phone and DSL Internet service use a split line—one for voice, the other for data. Since the two operate independently, canceling one won’t affect the other.

How do I write a letter to cancel my service?

How to Write a Cancellation LetterBegin the cancellation letter with the date, the company’s name and address, and your account number.State politely but firmly that you want the company to cancel your account, and give them the customary 30-day notice before you expect it to become effective.More items…

How do I cancel my Telkom contract?

Once you’re logged in to your Telkom profile, select ‘ Manage My Accounts. ‘ Click on the applicable account to view your existing Telkom subscriptions. Then select the ‘ Cancel your services ‘ option on any products which you want to cancel.