Quick Answer: What Do You Think Are The Benefits Of Treating Employees Even Better Than The Customers?

Do happier employees work harder?

An extensive study into happiness and productivity has found that workers are 13% more productive when happy.

‘We found that when workers are happier, they work faster by making more calls per hour worked and, importantly, convert more calls to sales,’ said Professor De Neve..

Do employee benefits really matter?

Offering benefits to your employees is important because it shows them you are invested in not only their overall health, but their future. A solid employee benefits package can help to attract and retain talent. Benefits can help you differentiate your business from competitors.

Why is it important to treat employees well?

Treating employees with respect, showing appreciation for their work and being an encourager will create a desire in employees to also treat customers and clients well. It will contribute to higher productivity levels and profitability. It makes employees want to come to work and not dread it.

Which benefits do employees value most?

Health, Dental, and Vision Insurance Are the Most Desirable Employee Benefits. Better health, dental, and vision insurance topped the list with 88 percent of respondents saying that they would give this benefit “some consideration” (34 percent) or “heavy consideration” (54 percent).

Which company treats their employees the best?

Top 10 Companies That Treat Employees BestNVIDIA. Industry: Semiconductors & Equipment. … Salesforce. Industry: Software. … Microsoft. Industry: Software. … VMware. Industry: Software. … Workday. Industry: Software. … PayPal. Industry: Commercial Support Services. … Intuit. Industry: Software. … 8. Facebook. Industry: Internet.More items…•

What do happy employees have to do with retaining customers?

They provide more knowledgeable service. Happy employees tend to stay with a company much longer. … And when customers receive more knowledgeable service, they have a better experience and are more likely to do business with you again.

What must an employer do to earn the respect of his/her employees?

Give Respect Treat all your workers fairly and demonstrate that you value them with your words and actions. Listen to their concerns and do your best to address them. Communicate clearly with your employees and explain important decisions to them.

Who comes first customer or employee?

Putting Customers First: Customer Loyalty Customers drive your product. They should always come first if you intend to make any type of profit. Organizations need to know the customer priorities in order to hire and train and reward employees accordingly.

Why is it important to put the customer first?

That’s a big price to pay for a bad customer experience. Putting customer service first means you can make sure that a lot of these less-than-great interactions don’t even end up happening in the first place. On the other side, amazing customer service can be an awesome, natural source of promotion your company.

What are the 4 major types of employee benefits?

Traditionally, most benefits used to fall under one of the four major types of employee benefits, namely: medical insurance, life insurance, retirement plans, and disability insurance. What benefits do employees value most?

How do you get employees to treat your customer better?

Always treat your employees exactly as you want them to treat your best customers….Here are some ways to improve employee productivity.Provide flexible work timings. … Respect employees. … Show them what real business is. … Hire the best. … Provide opportunities. … Seek feedback.More items…•

Who are our most important customers?

Most valuable customers is a marketing term referring to the customers who are the most profitable for a company. These customers buy more or higher-value products than the average customer. The companies can provide these customers with advice and guidance to make them loyal.

Is maintaining a satisfied staff has a positive or negative effect in customers?

Satisfied employees help produce satisfied customers. Satisfied employees are likely to assist customers with a more pleasant demeanor and a higher level of customer service. This creates a more satisfying customer experience, increases customer loyalty, and ultimately drives increased profitability.

Are customers or employees more important?

Employees are our most important customers because they can provide crucial insights into the overall customer experience. But they are often overlooked or neglected, and most companies do not view them as valuable assets – either in terms of providing insights into the customer experience, or as brand ambassadors.

Can you treat employees differently?

Under federal law (which is enforced by the Equal Employment Opportunity Commission, or EEOC), an employer can’t treat employees differently due to their race, national origin, color, sex, age 40 or over, disability, or religion. Some states add additional protected categories.

How do you treat your staff?

Here are 15 ideas of ways to treat your employees well:Participate in Casual Dress Days. … Create a Daily Welcome Station. … Monthly or Quarterly Company Lunches. … Bring Your Pet to Work Day. … Work From Home Days. … Mix it Up. … Celebrate Birthdays. … Provide Office Snacks.More items…•

What employees value more than salary?

Boosting Employee Happiness | 5 Things Employees Value Above Salary#1 – Company Culture and Mission. … #2 – Approachable Leadership. … #3 – Opportunity to Grow in the Workplace. … #4 – Flexibility for Balancing Work and Life. … #5 – Recognition.

Do happy employees make happy customers?

When your employees are happy, they are more likely to make your customers happy. The answer is harder to do than it is to answer: To get happy employees, you must design an experience that makes them feel emotion toward your organization that drives value for you. …