Quick Answer: Why Am I Being Charged A Delivery Fee On Instacart?

Why did Instacart charge me $35?

Instacart Express is a membership program that waives the delivery fee and reduces certain service fees for scheduled deliveries on orders over $35 with each Retailer placed through the Services for a monthly or yearly subscription fee.

Service fees, special handling fees, and/or taxes may still apply..

Who gets Instacart delivery fee?

Delivery costs: Delivery is free for your first order. You do not need to be a member to shop with Instacart. However, if you sign up for Instacart Express (starting at $99 for the year or $9.99 if you do it by the month) you’ll get free delivery for orders that are more than $35.

How do I stop my Instacart delivery fee?

To opt out of the service fee, place an order through InstaCart normally. When you get to the final screen that shows your payment details and the price, tap the “Edit” button to the right of the “Service fee” option above the subtotal.

Should I tip Instacart pickup?

Most store-backed programs specify that shoppers don’t accept tips. If you are shopping at a store that partners with Instacart, however, shoppers accept tips through the app (this is a bulk of their take-home pay). You should tip as generously as possible; 20 percent at the very least.

Do Instacart drivers do the shopping?

Instacart – There are shoppers and there are drivers. The shopper does not deliver the groceries. Shoppers are tipped, not drivers.

How much is Instacart Express 2020?

Cost: Instacart Express costs $99 a year, which includes free 1 and 2- hour grocery delivery (when available) with a minimum purchase of $35. Service fees may still apply, and this cost also doesn’t include the optional tips for the shopper/driver. The Monthly Express membership is $9.99.

How much should I tip grocery delivery?

20 percentGottsman says to follow the 20 or 5 Rule. “Tip your delivery driver 20 percent of the total bill or $5 — whichever is higher,” she says.

Who gets the service fee on Instacart?

Instacart Delivery Fee If you choose to order without a membership you will pay a delivery fee, a service fee, and (if you choose) a tip for the delivery person. The delivery fee is usually $3.99, unless it is a busy day or time in which case you will see a higher delivery fee.

Did Instacart delivery fee go up?

Instacart Cuts Grocery Delivery Fees to Heat Up Competition Against Amazon, Shipt. … 28 e-mail from the third-party service to its customers, Instacart dropped its delivery fee from $5.99 to $3.99 per order of $35 or more, though customers still pay a 5 percent service fee and $3.99 default delivery fee.

Are prices higher on Instacart?

Instacart makes a large percentage of their profit by marking up the price of groceries purchased in their app, compared to the in-store prices. This is not the decision of the grocery store, but a hidden markup imposed by Instacart. … Instacart takes in all the hidden markups, fees, and tips, THEN pays the Shopper.

How do I get a refund from Instacart?

Refunds. To request a refund due to order issues, you must make your request within 7 days of delivery. Refunds are processed immediately, but it may take 5-10 business days to see the funds in your bank or credit card account, depending on your bank. You won’t see refunds in your Instacart account.

Why did Instacart charge me $99?

Instacart Express Pricing An annual membership is $99 and will be billed each year on the same date. … Likewise, membership with Instacart Express does not guarantee that specific delivery slots will be available for a given delivery. Service fees may apply.

What is a good Instacart tip?

Leaving at least a 5% tip is considered good Instacart tipping etiquette. Your Instacart Shopper will see your tip before accepting the order and you have up to 24 hours after the order is delivered to alter your tip.

How much is Instacart curbside pickup?

Pickup order fees Pick up orders have no service fees, regardless of non-Express or Express membership. There is a “pickup fee” (equivalent to a delivery fee for pickup orders) that is typically $1.99 for non-Express members. Express membership waives this like it would a delivery fee.

Do I have to pay the service fee on Instacart?

Pick up orders have no service fees, regardless of non-Express or Express membership. There is a “pickup fee” (equivalent to a delivery fee for pickup orders) that is typically $1.99 for non-Express members. Express membership waives this like it would a delivery fee.

What is the service fee on Instacart?

5%A standard Instacart order has a service fee of at least 5% and a delivery fee of $3.99, along with a tip for your shopper. Instacart Express offers a money-saving alternative for people who are regular grocery delivery users.

Why did I get charged more on Instacart?

For orders in process, we place a temporary authorization hold for a slightly higher amount than your estimated order total. This small difference accounts for potential changes in the final total due to special requests, added items, items replaced at a different price, and actual weight of items.

How much should I tip my Instacart delivery driver?

5%Instacart recommends a 5% tip, which is much less than the average 15% restaurant tip. You can add this on virtually to the order for them to receive it instantly once they finish the job. After they’ve delivered your items, the tip shows up, and they’ll get paid.